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Rating Summary

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Highly Recommended

5
07 June 2016 , Liana W (Sudbury, ON)

From start to finish, working with Nordoors was a great experience. My calls and emails were responded to promptly, excellent advice was given when choosing the custom doors based on experience and… Read more From start to finish, working with Nordoors was a great experience. My calls and emails were responded to promptly, excellent advice was given when choosing the custom doors based on experience and knowledge, and installation was completed efficiently and professionally. I love the quality and look of my new doors and would highly recommend using Nordoors.

Excellent team, great service, totally satisfied

5
21 April 2016 , J. Robert L (Sudbury, ON)

These guys are really good at what they do and only sell the best product. Purchased a Garaga door , came in on time, installation had no issues and door work very well. It has certainlt improved the… Read more These guys are really good at what they do and only sell the best product. Purchased a Garaga door , came in on time, installation had no issues and door work very well. It has certainlt improved the street view of our home and added value.

Excellent Service

5
19 March 2016 , Gary M (Sudbury, ON)

Purchased a home which was already equipped with a Garaga garage door. We had Nordoors install an upper window panel and a garage door opener. Dealt with Brad and installers, both the ordering and… Read more Purchased a home which was already equipped with a Garaga garage door. We had Nordoors install an upper window panel and a garage door opener. Dealt with Brad and installers, both the ordering and installation was completed on time and in a professional manner.
Because of my experience, I would highly recommend the Nordoor team.

Terrible Service

1
25 January 2016 , Rob J (Falconbridge, ON)

I called and asked for the front of my door to be looked at because there is a grease line down the middle of my door. The lady took my info and never sent anyone. 2 weeks later I called again and… Read more I called and asked for the front of my door to be looked at because there is a grease line down the middle of my door. The lady took my info and never sent anyone. 2 weeks later I called again and both people who I spoke to belittled me saying "what do you want me to do go there and clean it" Also "we don't go out there because it's far out of the way". These are 2 horrible customer service responses. My door still hasn't been looked at and its been a month now. The company can't even have an opinion because nobody has even looked at the door to resolve the problem.

Company response:

Rob, Your original request for someone to come inspect your door was unfortunately misplaced. Once I had a chance to talk to you I was able to set up a day to come take a look. As you will recall, I cleaned the door to the best of my ability and followed up by ordering two new panels. Those have since been changed hopefully to your satisfaction. It is a shame that this didn't start out well but I am hoping that you are now a satisfied Customer. If there is anything else we can do , please call me personally. Brad

Installers/Office Staff

5
16 November 2015 , Richard B (Oro-Medonte, ON)

Great team, professional, courteous and consistent with good work ethics.

Garage Doors

5
12 November 2015 , Helen S (Sudbury, ON)

Nordoors products and service come through every time! Repeat customers, like ourselves, will not hesitate to deal with Nordoors professional, courteous, proficient and expedient service in the… Read more Nordoors products and service come through every time! Repeat customers, like ourselves, will not hesitate to deal with Nordoors professional, courteous, proficient and expedient service in the future!

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